PRIVACY POLICY

Welcome to J & M Landscape. We are committed to protecting your privacy and providing you with a safe service experience. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information, including:

1.1. Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and contact details when you make a purchase or create an account.

1.2. Payment Information: When you make a purchase, we collect payment information, including credit card details, to process your transactions securely.

1.3. Order History: We maintain a record of your order history, including the services you have purchased.

1.4. Communications: We may collect information from your interactions with our customer support, such as emails or chat messages.

1.5. Website Usage: We collect data on how you use our website, including IP addresses, browser types, device information, and page views. This information helps us improve our website and services.

2. How We Use Your Information

We use your information for various purposes, including:

2.1. Order Processing: To fulfill your orders, process payments, and provide customer support.

2.2. Communications: To respond to your inquiries, provide order updates, and send promotional or marketing materials (if you have opted in).

2.3. Website Improvement: To analyze website usage data and enhance our website's functionality and user experience.

2.4. Legal Compliance: To comply with legal obligations and protect our rights and the rights of others.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

3.1. Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders.

3.2. Legal Requirements: When required by law or to protect our rights, we may disclose your information to government authorities or other third parties.

4. Data Security

We employ industry-standard security measures to protect your personal information. However, please be aware that no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

5. Your Choices

You have the right to:

5.1. Access and Correct: Access and correct your personal information by logging into your account.

5.2. Opt-out: Opt-out of receiving promotional emails by following the instructions in our emails.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at [email protected] or (408) 547-4515.

Last updated: January 2024